SERVICES
EXCEPTIONAL SERVICES
SECURITY
YOUR SAFETY, FIRST…
Our residence is equipped with a secure monitoring and fire alarm system. These systems are checked systematically. The evacuation and emergency measure plans are revised annually. All floors are equipped with several fire extinguishers. In addition, we are one of the few certified residences in Quebec with an integral detector and sprinkler system covering the entire building.
The main door is equipped with a video control and a remote opening feature, with audio signals. We can thus ensure that our residents are not inconvenienced by strangers.
Every room and washroom or bathroom has an emergency call feature as well as hallways which are equipped with handrails to assist our residents’ movements. Floors are made of anti-skid materials for added safety.
EIn case of a power outage, an emergency lighting system is activated by our power generator.
Finally, our personnel monitors the building and ensures your well-being 24/7 with visual surveillance rounds throughout evenings and nights.
COMPETENT CARE
FOR YOU!
Throughout your stay, our nursing assistants and beneficiary attendants are there to help, accompany and assist you in your daily routine in order to ensure the proper delivery of care and maintaining of your hygiene. Our main objective is to maintain your autonomy as long as possible and provide you with safe and secure services and care.
Our nursing assistants are available 7 days a week from 7 AM to 3 PM. Beneficiary attendants are present 24/7.
All personnel receive regular training and participate in quality assurance measures in order to offer the best services and care possible. All facts and events related to your health are recorded in a personal follow-up file. This includes details on your prescriptions and information on your health status. All this information kept strictly confidential and under lock.
DAILY LIFE
ROOMS
Upon arrival, you’ll receive your room key. For safety reasons, a duplicate is kept by the staff.
Rooms are empty when rented but may be furnished on request; consequently, you may furnish your new apartment with your own furnishings and personal belongings in order to recreate familiar surroundings.
All rooms are equipped with an emergency call system, sprinklers and smoke detectors. In addition, electricity, heat, cable and telephone are included. During the summer, use of an air conditioner is allowed, but with additional seasonal fees for electricity. You may have your air conditioner installed for a small fee.
PERSONALIZEDCARE
LA RÉSIDENCE OFFERS A RANGE OF PERSONALIZED CARE SUITED TO YOUR NEEDS
- Individual medical treatments
- Personal hygiene care
- Assistance for meals or daily activities
- Special supervision service
- Laundry services for clothing, bedding, etc.
- Housekeeping services
- À la carte services*
QUALITY MEALS
IN A CORDIAL ENVIRONMENT
Meals are cooked on the premises by our staff and chefs. You will find a variety of fresh and delicious dishes, every day. We make sure that meals are balanced and delicious.
If you suffer from allergies or have dietary restrictions, we will do our best to offer you suitable alternatives.
A LIVING ENVIRONMENT
IN A FAMILY-FRIENDLY ENVIRONMENT
We encourage visits by family members and friends at all times. Whether it’s to share events, activities or meals, your children, grandchildren and friends are always welcome. No reservations are necessary and we are glad to welcome them.
ACTIVE LIVING
ACTIVITIES FOR EVERYONE
Whether you’re autonomous or semi-autonomous, whether you require help or special care, we are concerned that all maintain an active life within the scope of their possibilities. The residence offers several varied leisure activities, accessible and adapted to all groups.
Our recreational director as well as residence management choose and adapt activities tailored to suit all residents. Residents in our facilities feel as guests in an all-inclusive hotel and look forward to a whole new life. We see to it that they feel happy, whatever their health status.
VARIED RECREATIONAL ACTIVITIES
INDOORS :
- Library, cinema, Bingo, piano, cards, crafts
- Daily organized activities
- Performances and thematical events
- Relaxation area wit swings
- Sunny terrace
OUTDOORS :
- Bola Ball Game
- Washer Toss Game
- Gardening
- Sunny terrace
AND MUCH MORE!
EXTERNAL SERVICE
HAIRDRESSER
You can make an appointment by speaking directly to the hairdresser or by placing your name on the intended list. Of course, fees are at the expense of the users of the service.
HAND AND FOOT CARE
A registered podiatrist is available on the premises for specialized foot care (corns, calluses, ingrown nails, thickened nails) and is trained to care for diabetics. Our podiatrist treats hands as well as feet. Appointments can be made directly with her. Vous pouvez prendre rendez-vous en communiquant directement avec elle. Of course, fees are at the expense of the users of the service.